Terms of Service

1. Acceptance of Terms

These Terms of Service ("Terms") govern your use of the Kelal Gateway platform ("Service") operated by Kelal Gateway ("us", "we", or "our"). By accessing or using our Service, you agree to be bound by these Terms.

2. Description of Service

Kelal Gateway is a comprehensive event management platform that allows users to:

• Create and manage events
• Purchase and sell tickets
• Connect with event organizers
• Access event information and updates
• Manage user profiles and preferences

3. User Accounts

3.1 Account Creation

To access certain features of our Service, you must create an account. You agree to:

• Provide accurate, current, and complete information
• Maintain and update your account information
• Keep your password secure and confidential
• Accept responsibility for all activities under your account

3.2 Account Security

You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You must notify us immediately of any unauthorized use of your account.

4. User Conduct

You agree not to use the Service to:

• Violate any applicable laws or regulations
• Infringe on the rights of others
• Transmit harmful or malicious content
• Interfere with the proper functioning of the Service
• Attempt to gain unauthorized access to any part of the Service

5. Event Management

5.1 Event Creation

Event organizers are responsible for:

• Providing accurate event information
• Complying with all applicable laws and regulations
• Fulfilling all obligations to event attendees
• Maintaining appropriate insurance coverage

5.2 Ticket Sales

All ticket sales are final unless otherwise specified. Refunds are subject to the event organizer's refund policy and applicable laws.

6. Payment Terms

Payment processing is handled through secure third-party providers. You agree to pay all applicable fees and charges associated with your use of the Service.

7. Intellectual Property

The Service and its original content, features, and functionality are owned by Kelal Gateway and are protected by international copyright, trademark, patent, trade secret, and other intellectual property laws.

8. Privacy Policy

Your privacy is important to us. Please review our Privacy Policy, which also governs your use of the Service, to understand our practices.

9. Termination

We may terminate or suspend your account immediately, without prior notice or liability, for any reason whatsoever, including without limitation if you breach the Terms.

10. Disclaimers

The Service is provided on an "AS IS" and "AS AVAILABLE" basis. We make no warranties, expressed or implied, and hereby disclaim all other warranties including, without limitation, implied warranties or conditions of merchantability, fitness for a particular purpose, or non-infringement of intellectual property.

11. Limitation of Liability

In no event shall Kelal Gateway, nor its directors, employees, partners, agents, suppliers, or affiliates, be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from your use of the Service.

12. Governing Law

These Terms shall be interpreted and governed by the laws of Ethiopia, without regard to its conflict of law provisions.

13. Changes to Terms

We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material, we will try to provide at least 30 days notice prior to any new terms taking effect.